Launching December 2026, is the next generation of iReports, giving law firms greater visibility into their iManage Cloud environment while helping their teams continue working during a cloud service interruption.

Law firms and corporate legal departments depend on iManage Cloud to access, manage, and protect the documents that support their daily work. When that environment becomes unavailable, even temporarily, attorneys and staff may be unable to find, open, edit, or save critical documents.

For firms working against court deadlines, transaction timelines, client demands, and hourly billing targets, a document management outage can quickly become a significant operational and financial risk.

MacroAgility Systems Inc. is addressing that risk with iReports, a new reporting, backup, and business continuity solution for iManage Cloud.

Launching in December 2026, iReports update builds on the reporting capabilities of iReports while introducing a new layer of document backup and operational continuity. It is designed to help firms maintain access to essential documents and continue working when cloudimanage.com is temporarily unavailable.

What Is iReports?

It retains the reporting and analytics capabilities that iReports clients use to understand their iManage environment, while expanding the platform to include:

• Full or partial iManage Cloud backup
• Document access during a cloud service interruption
• The ability to create and edit documents while the cloud is unavailable
• Automatic synchronization when iManage Cloud service is restored
• A business continuity layer hosted within the firm’s own network environment

The result is a more complete solution that combines reporting, data protection, and business continuity in one platform.

For existing iReports clients, iReports represents a natural evolution of their current investment. For new clients, it provides an opportunity to strengthen both visibility and operational resilience across their iManage Cloud environment.

Why iManage Cloud Business Continuity Matters

Moving document management infrastructure to the cloud provides law firms with important operational advantages. However, cloud adoption does not eliminate the need for a business continuity plan.

A service interruption can affect more than document access. It can delay filings, disrupt client work, reduce billable productivity, and leave IT teams responding to urgent requests from across the firm.

The key question for any firm is straightforward:

What happens if iManage Cloud becomes unavailable during a critical working period?

Without a secondary access and continuity strategy, users may have little choice but to stop working until service returns.

iReports is designed to provide firms with another option.

During an iManage Cloud service interruption, authorized users can continue accessing documents through the MacroAgility portal running within the firm’s network environment. Users can locate documents, open existing files, make changes, and add new documents without waiting for cloud service to be restored.

This helps firms protect productivity, support client service, and reduce the operational impact of an unexpected outage.

Continue Working When iManage Cloud Is Unavailable

Business continuity is the defining capability of iReports.

If cloudimanage.com becomes unavailable, users can continue working through the MacroAgility portal connected to the firm’s own network drive.

From the portal, users can:

• Search for and locate backed-up documents
• Open existing documents
• Edit available documents
• Create and add new documents
• Continue essential document-based workflows during the interruption

This provides attorneys and staff with a practical continuity environment rather than leaving the firm entirely dependent on the restoration of the cloud service.

Instead of treating an outage as unavoidable lost time, firms can maintain access to the documents needed to continue priority work.

Automatic Synchronization After Service Is Restored

Continuing work during an outage is only part of the challenge. Firms also need a reliable way to move documents created or modified during the interruption back into iManage Cloud.

Manual reconciliation can create additional work for IT teams and introduce risks related to duplicate files, missing changes, inconsistent versions, or documents being uploaded to the wrong location.

iReports is designed to simplify the recovery process.

When iManage Cloud becomes available again, iReports automatically synchronizes new and modified documents from the continuity environment back into cloudimanage.com.

This helps firms transition back to their normal document management environment without requiring users or IT teams to manually identify and reconcile every file changed during the interruption.

The goal is a controlled and seamless return to normal operations with minimal disruption.

Full or Partial iManage Cloud Backup

Different firms have different backup requirements.

A large law firm may want broad protection across its iManage Cloud environment. A smaller firm or corporate legal department may only need to protect selected libraries, workspaces, matters, or other priority content.

iReports supports both full and partial backup strategies.

Firms can choose to protect their entire applicable iManage environment or focus on the content that is most important to their operations and continuity requirements.

This flexibility allows organizations to build a backup strategy around their own risk profile, infrastructure, governance obligations, and operational priorities.

Advanced iManage Reporting and Visibility

Clients will continue to receive the reporting and analytical visibility they need to better understand their iManage Cloud environment.

This can help IT, information governance, records, risk, and operations teams identify trends, review system information, support internal oversight, and make more informed decisions about their document management environment.

By combining reporting with backup and continuity, iReports gives firms a broader view of both system activity and operational readiness.

The Next Generation of iReports

This is the next generation of the platform.

Existing iReports clients will retain the reporting value they already rely on while gaining access to expanded backup, recovery, and business continuity capabilities.

The transition is designed to protect the value of the firm’s existing investment while addressing a larger operational concern: maintaining document access when the primary cloud environment is unavailable.

For new clients, iReports provides reporting and analytics as part of a wider continuity solution rather than as a standalone capability.

Who Is iReports Designed For?

iReports is designed for law firms and corporate legal teams using iManage Cloud, particularly organizations that:

• Have strict uptime and business continuity requirements
• Depend heavily on iManage for daily legal work
• Want greater control over their document backup strategy
• Need continued document access during a service interruption
• Have information governance, compliance, or risk obligations
• Must demonstrate that a practical recovery plan is in place
• Want reporting and business continuity capabilities within one solution
• Are concerned about relying entirely on a single cloud environment

The solution may be especially relevant for IT leaders, information governance professionals, records teams, risk and compliance departments, chief operating officers, and firm leadership responsible for operational resilience.

Strengthening Operational Resilience for Law Firms

Business continuity planning is not only an IT responsibility. It directly affects client service, revenue protection, regulatory readiness, attorney productivity, and the firm’s ability to respond under pressure.

A continuity plan should answer several practical questions:

• Can users access essential documents during an outage?
• Can attorneys continue editing active work?
• Can new documents be created and retained?
• How will changes be transferred back into the primary system?
• Will IT need to manually reconcile files after recovery?
• Can the firm demonstrate that a reliable recovery process exists?

iReports is being developed to provide clear answers to these questions.

By combining iManage Cloud reporting, flexible backup, document access, continuity workflows, and automatic synchronization, iReports helps firms build a more resilient document management strategy.

iReports Update Launching December 2026

iReports update will officially launch in December 2026.

The release will mark the next stage of MacroAgility’s iManage reporting technology, expanding iReports into a broader platform focused on visibility, backup, recovery, and continued access to legal documents.

Organizations interested in strengthening their iManage Cloud business continuity strategy can contact MacroAgility Systems Inc. to learn more about iReports, discuss deployment requirements, and prepare for the December 2026 launch.

Frequently Asked Questions About iReports

What happens if iManage Cloud becomes unavailable?

Authorized users can continue accessing and working with available documents through the MacroAgility portal operating within the firm’s network environment.

Can users edit documents during an outage?

Yes. Users can open and edit existing documents, as well as create new documents through the continuity portal.

What happens to documents created during the interruption?

When iManage Cloud service is restored, iReports automatically synchronizes new and modified documents back into the cloud environment.

Can firms choose what content to back up?

Yes. Firms can implement a full or partial backup strategy based on their operational, governance, and continuity requirements.

Who should consider iReports?

iReports is intended for iManage Cloud law firms and corporate legal departments that need stronger reporting, backup, disaster recovery, and business continuity capabilities.

When will iReports Update be available?

iReports update is scheduled to launch in December 2026.

 

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