Custom Development

iManage Custom Development

Custom Development

Out-of-the-box software operates in a one-size-fits-all configuration. To utilize the iManage DMS in this way does not fully exploit the potential of this application and document management system platform.

Customizing iManage anticipates problems unique to a business sector or model, while focusing emphasis on specific DMS features that will improve the efficiency of an individual law firm, corporate legal firm or financial firm, and streamline its daily operations.

iManage partner MacroAgility customizes the iManage artificial intelligence-enabled work product management system to fit any firm’s operational requirements, improving productivity dramatically over generic iManage usage. Contact one of our consultants to discover how together we can design a unique iManage usage profile for your firm.

Custom Development

Custom Development Benefits

Customizing iManage DMS for your firm empowers you: you’re putting iManage to work like a specialist team, one that works for your firm, and your firm only.

Automation of repetitive, payroll-inflating tasks. Effortless departmental collaborations and communications. Added security and pinpoint accountability. And the ability to add or remove features to suit. All of these operational dimensions become flexibly firm-specific when customized.

Our clients report a remarkable similarity of experience with customized iManage DMS in place: dramatically increased productivity and reliability despite firm size, specialty, or sphere of business.

Custom Development Benefits

Custom Development Roadmap

  1. MacroAgility consultants begin with a full analysis of a firm’s system to discover how best to manipulate iManage for their business requirements.
  2. After going over our recommendations with the firm’s management, a project layout which details schedule of delivery and cost is submitted.
  3. Upon approval of the project layout, our team moves forward with development and implementation, employing agile design principles: a creative and critical approach to the unique operational parameters of the client.
  4. Testing and full QC precede delivery. Reviews, full system documentation and staff training accompany delivery for transfer of knowledge.
  5. Regular systems analyses and adjustments follow delivery of MacroAgility iManage DMS customization. We keep you updated, and running at peak efficiency long after implementation.
road map macroagilityinc

Our Commitment

MacroAgility is a leading iManage partner and document management system specialist. We pride ourselves on being innovative, flexible and results-driven. We work with strong leadership, and our knowledge of best practices neatly sidesteps common errors of custom development: budget issues, increased risk, and delays.

iManage on Cloud

Trusted By Many Professionals

Over 1 million professionals worldwide depend on the iManage Document Management System every day to efficiently process their legal documents and emails, and collaborate more fluidly. MacroAgility Systems has been a trusted advisor for many of these firms who have learned a new definition of efficiency using iManage DMS platform.

Testimonial 9

“We first experienced MacroAgility's immediate help when we needed help with our DMS communication server after we migrated Microsoft Exchange to the cloud. A few months later, MacroAgility implemented iManage Share with our existing iManage Work DMS system. MacroAgitliy worked according to our schedule and completed the project in a timely fashion. We appreciate their assistance with our DMS technology needs, and we would recommend Macroagility to other firms.”

Steve Baer
Application Specialist at Pallet Valo LLP

Testimonial 8

“Due to ransomware attack, we took a paradigm shift to exchange and outlook online in the cloud. We thus faced the challenge of migrating the on-prem iManage to the cloud bearing in mind our unique environment. MacroAgility rose up to the occasion rendering prompt, efficient and exceptional services that saw to the successful and satisfactory restoration of services to a level much appreciated by the GN. We hope to be able to work with them on future initiatives.”

Roy Egbuna
Manager Informatics Projects at Government of Nunavut

Testimonial 7

"iManage was the right step to take for the Firm. Lawyers appreciate iManage functionalities and capabilities. iManage became even more important in the pandemic situation as it is hard to imagine managing legal cases not having iManage document management system in place. Working with the MacroAgility implementation team was an utmost professional and pleasurable experience. The MacroAgility systems team members, no doubt, are specialists at managing and organizing projects with delivering exceptional customer service. The Lawyers and Staff members were happy with the training provided by MacroAgility and found group and individual training sessions very educational and helpful. We will be looking to work with them again in the near future."

Lia Lomtadze-Dedina
Director of Business Operations at Filion Wakely LLP

Testimonial 5

"We were struggling with iManage integration with Gmail. MacroAgility were professional and patient and managed to resolve our issues and integrate our system. Super friendly, very professional and extremely competent"

Colin Short
Chief Information Officer at Adams&Adams

Testimonial 6

" We did not have the know-how to deploy iManage Work in-house. MacroAgility deployed a hosted instance of iManage Work for us. MacroAgility also provided training to our developer on the iManage SDK. Additionally, MacroAgiloity supported our deployment and answered our development questions. The deployment has gone well for several years. Macroagility is an iManage Work expert. It is a pleasure to work with them. They are very knowledgeable, use time productively and are very good communicators. We were fortunate to work with MacroAgility and recommend them heartily. "

Maureen Blando, PMP
President and COO at Mobile Helix

Testimonial 4

"Our technology services group excels in operational excellence and providing innovative solutions to our clients. MacroAgility was hired to work on a transformation project involving migration of our current DMS to iManage platform. MacroAgility’s expertise related to iManage experience, knowledge around various technical components and focus on client experience helped us tremendously."

Amit Bhagi
Director Enterprise Architecture at Borden Ladner Gervais (BLG)

Testimonial 2

"MacroAgility is proactive and tireless contributor who has in depth knowledge of WorkSite document management system and other iManage products. MacroAgility soft skills and a unique capacity for empathy has allowed them to motivate a team to care about its project. MacroAgility is always a go-to company for any WorkSite and development issues resolution and has demonstrated tremendous problem-solving skills."

Kim MacKay, PMP
National IT Project Manager at Gowling Lafleur Henderson LLP

Testimonial 1

"MacroAgility provided extremely valuable technical skills on our iManage Document Management System (DMS) Email Management and Desksite firm-wide implementation and rollout. MacroAgility was a technical key success factor in this high impact rollout."

Lynda Chandika Neil, PMP, MoP, CSM
PMO Leader, Business Driven Delivery at McMillan LLP

Awards and Certifications


System Engineer

iManage Certified System



iManage Work 10.X
upgrade Certificate



iManage Application
Essential Certification



iManage Hosted work
fundamentals and admin



iManage Technology


Threat Manager and Security

Threat Manager and Security Policy
Manager Certification

MacroAgility makes iManage Work 10 an innovative, custom solution, and turn the out-of-the-box potential of this AI-driven software into productivity kinetics.

Our custom iManage development team specializes in optimizing iManage functionality for you. We assess your needs, and tailor this DMS specifically to enhance productivity in the particular context of your firm.

Services We Provide

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On cloud, private cloud or on premises, for diversified, in-house server or hybrid service options

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Custom Development

MacroAgility customizes, delivers and evaluates based on the unique requirements of your firm by integrating other systems using SDK

imanage integration icon


Fully integrate your iManage Email and Document Management System usage with Gmail, Lotus Notes and other popular business applications and platforms

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Full support services for iManage implementation, optimization and continuing relevance to your firm



Staff training options for baseline comprehension and firm-wide confidence in using the iManage DMS system

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Upgrade to iManage Work latest version to improve productivity through a suite of artificial intelligence-driven smart features, and leverage higher security and mobility

iManage Work Consultants icon


Complete iManage Email and Document Management System productivity consulting for individual firms

iManage Cloud icon

Cloud Migration

Seamlessly transition from on-premises DMS service to the iManage Cloud for better security oversight, access, scalability, and reliability

Recent Articles and Blogs

Stay up to date and informed about the latest technology in the industry with our latest Articles and Blogs.