“Working with MacroAgility was a very collaborative and supportive experience. From the very beginning, their team truly listened, not just to our technical requirements, but to the way our team works. They recognized that we, as end users, needed a solution that fit our day to day, and they adapted their approach to help us move from our previous system to a new platform in a way that felt intuitive and empowering. Our prior document management system presented challenges with speed, reliability, and ease of use, which impacted our operations. We knew we needed to move documents to a solution that provided exactly what we hoped for, better integration with tools like Outlook and Word, and an overall more seamless experience. We had approached other companies, and the transition to the new system was a difficult one without success. When on board with MacroAgility, I was given the space to take charge, and that trust allowed me to flourish in a role that was both challenging and rewarding. Even during more complex processes, they were patient, took the time to reframe challenges, and explained concepts in clear, simple ways. That kind of patience and partnership made all the difference. MacroAgility’s nontraditional approach truly stood out. They helped us navigate the migration after the new platform was implemented, which was not easy, but they made it work. No other company we spoke to could solve this issue. Their collaborative, transparent process, combined with live end user training, took the burden off our team and provided support in real time, something tutorials alone could not offer. Since moving to the new solution, we have seen major improvements in our day to day operations and collaboration. Everything that our prior system struggled with, the new platform handles smoothly, from document access to seamless integration with our everyday tools. The efficiency, scalability, and security improvements have been significant, making a real difference for our firm.”

"MacroAgility has completely changed what we look for in a technology partner. We’d been grappling with some complex deployment challenges. Our scripts weren’t running because of the strict closed security model in place at Pinsent Masons. By the time ConnectLive London came around, Pinsents had already resolved the security model challenges issues internally, but we were still stuck with a database problem that was holding everything up. When I mentioned this to the MacroAgility team at ConnectLive, they jumped straight in. They got their laptops out, went through our server logs with me, spotted a syntax issue, and had iSyncKit up and running within minutes. That kind of hands-on, real-time support really left an impression. What impressed me even more was how consistently they backed us through every technical and policy-related step afterwards. Their Export Master capabilities gave us exactly the data mobility we needed, and their deep understanding of enterprise-level legal environments meant we could implement iSyncKit securely and in line with all our security and compliance requirements. Today, we’re fully operational with a scalable, reliable solution that suits our long-term plans perfectly. MacroAgility didn’t just deliver a product, they delivered true partnership, precision, and results."

“I recently had the opportunity to work with MacroAgility on a critical project, migrating our on-prem iManage Filesite to the Cloud iManage. Throughout the project, MacroAgility consistently demonstrated a thorough and well-thought-out plan of attack for the migration. Their frequent communication regarding the process made us feel like we were a part of the process every step of the way. MacroAgility truly felt like a partner committed to the process and how it worked for our company individually. They ran efficient meetings to talk about progress and next steps while also being mindful of not wasting too much time. What I particularly liked about their approach was that everyone I worked with had a keen understanding of what they were dealing with. Any potential hiccups were acknowledged and resolved in a very timely manner. In summary, the experience was wonderful. The customer service was top-notch, the migration was well thought out and planned with great attention to detail. At our firm this project has been considered by many to be the smoothest software transition/migration they've experienced. I would absolutely recommend MacroAgility.”

“We first experienced MacroAgility's immediate help when we needed help with our DMS communication server after we migrated Microsoft Exchange to the cloud. A few months later, MacroAgility implemented iManage Share with our existing iManage Work DMS system. MacroAgitliy worked according to our schedule and completed the project in a timely fashion. We appreciate their assistance with our DMS technology needs, and we would recommend Macroagility to other firms.”

“Due to ransomware attack, we took a paradigm shift to exchange and outlook online in the cloud. We thus faced the challenge of migrating the on-prem iManage to the cloud bearing in mind our unique environment. MacroAgility rose up to the occasion rendering prompt, efficient and exceptional services that saw to the successful and satisfactory restoration of services to a level much appreciated by the GN. We hope to be able to work with them on future initiatives.”

"iManage was the right step to take for the Firm. Lawyers appreciate iManage functionalities and capabilities. iManage became even more important in the pandemic situation as it is hard to imagine managing legal cases not having iManage document management system in place. Working with the MacroAgility implementation team was an utmost professional and pleasurable experience. The MacroAgility systems team members, no doubt, are specialists at managing and organizing projects with delivering exceptional customer service. The Lawyers and Staff members were happy with the training provided by MacroAgility and found group and individual training sessions very educational and helpful. We will be looking to work with them again in the near future."

"We were struggling with iManage integration with Gmail. MacroAgility were professional and patient and managed to resolve our issues and integrate our system. Super friendly, very professional and extremely competent"

" We did not have the know-how to deploy iManage Work in-house. MacroAgility deployed a hosted instance of iManage Work for us. MacroAgility also provided training to our developer on the iManage SDK. Additionally, MacroAgiloity supported our deployment and answered our development questions. The deployment has gone well for several years. Macroagility is an iManage Work expert. It is a pleasure to work with them. They are very knowledgeable, use time productively and are very good communicators. We were fortunate to work with MacroAgility and recommend them heartily. "

"Our technology services group excels in operational excellence and providing innovative solutions to our clients. MacroAgility was hired to work on a transformation project involving migration of our current DMS to iManage platform. MacroAgility’s expertise related to iManage experience, knowledge around various technical components and focus on client experience helped us tremendously."

"MacroAgility is proactive and tireless contributor who has in depth knowledge of iManage document management system and other iManage products. MacroAgility soft skills and a unique capacity for empathy has allowed them to motivate a team to care about its project. MacroAgility is always a go-to company for any iManage and development issues resolution and has demonstrated tremendous problem-solving skills."

"MacroAgility provided extremely valuable technical skills on our iManage Document Management System (DMS) Email Management and Desksite firm-wide implementation and rollout. MacroAgility was a technical key success factor in this high impact rollout."