How is WorkSite Communication Server 9.x improved?
Performance, performance and performance.
9.x have a true load balancing. The biggest issue with 8.5 load balancing is that it distributes firm users evenly to the WCS cluster base servers. What this means is that, if the firm had 900 users and 3 WCS servers in the cluster, it would distribute 300 users to each server in the cluster.

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